1. Introduction
2. What is hospitality industry?
3. Types of hotels every traveller should know
4. Managing guest services
5. Features of English food and beverage service style
6. How to set a table: basic, casual and formal table setting
7. Breakfast, lunch and dinner table setting
8. Guide to table manners
9. Special meals
10. Methods of food service
11. Different types of food service styles
12. Table clearing procedures
13. How to order food
14. People who make and serve food
15. Revision